The UK’s largest and most experienced hot tub retailer known around the world for our fresh approach to the hot tub industry.
We have a variety of hot tub finance options available to make buying your dream hot tub easier than ever! We offer Interest free, Buy Now Pay Later and low rate finance deals – giving low monthly payments and an easy application process: Applications takes just 5 minutes to complete over the phone, directly from our website or in-store. Now, world class home luxury is more affordable than ever!
We pride ourselves on reputation and strive to offer the very best customer service. Our national delivery program places our engineers nationwide on a daily basis, allowing warranty and service work to be completed swiftly and cost effectively. In the unlikely event of a problem with your spa, we have the logistical infrastructure to get it fixed, fast. Our engineers are our full-time employees; we do not sub-contract our work; all installation staff carry key replacement components on their vehicles – a system that promotes consistency and quality of service.
We offer hot tub models from two of the global leaders in spa production. Both USA manufacturers offer world class design and construction, utilising the latest manufacturing processes to ensure functionality, style and efficiency. Both suppliers conform and exceed the standards set by the California Energy Commission. Class leading efficiency guarantee low daily running costs, while impeccable building standards and comprehensive warranties offer the peace of mind that comes with quality.
Customer feedback is an essential part of our business and we proudly display customer comments on our website. In today’s age of social media platforms and internet forums, we are fiercely proud to have earned and maintained our strong reputation for quality and service.
We are the UK’s only true volume importer and offer the best value for money American made hot tubs in the UK. We rely on low margin, high volume: passing on the savings to our customers. Conversely, the majority of the UK spa market still relies on a distributor-to-store model: a lengthy retail chain requiring higher operating costs, compounded by localised dealers selling high margin products in small numbers.
Although we have a strong online presence, we are much more than just an online hot tub retailer. We are a real, family business operating from our own, purpose built 30,000sqft facility in Blackpool, Lancashire. Our buildings hold a large stock of hot tubs, parts and the UK’s largest showroom, open 7 days a week. Customers travel from all areas of the UK to visit the Hot Tub Superstore; we offer a mix of choice, quality and value not found elsewhere.
We take pleasure in giving our customers the ‘guided tour’ of our facility, after all we are proud of our achievements! Naturally many customers cannot make the visit to Lancashire and purchase after visiting our website and discussing their requirements over the phone. Every model has its own product video: an authentic product film offering an ‘in-store’ experience. After viewing our models online, you can simply click and buy – and even complete your finance application at the touch of a button in the comfort of your own home! Never before has buying a hot tub been this easy.
So, which one to buy? Our ‘Force’ models offer style and comfort with the convenience of plug n’ play ease. Our Evolution and Wellness models combine performance and entertainment, while flagship Michael Phelps models represent the ultimate in hydrotherapy luxury. The choice is yours!
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Customer service is a main priority coupled with our passion to bring only the very best hot tubs available in the world, from the world’s best manufacturers over to our customers here in the UK. The best products. The best buying options. The best customer service.
The Hot Tub Superstore is the UK’s largest and most successful hot tub company. A family business, established in 2004, with thousands of hot tubs delivered and installed throughout the UK. As an independent company, we import direct from quality American hot tub manufacturers and sell direct to customers nationwide; we cut out the middleman and save you thousands. Buying a hot tub from us is simple; you can visit our 30,000sqft showroom 7 days a week or buy direct online. We keep up to 200 spas in stock at any for fast delivery; Our sales staff are available 7 days a week on 01253 599330.
