The Hot Tub Superstore’s mission statement is simple: “To be the biggest and best hot tub supplier in the UK”. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
The two guys who arrived to install the hot tub could not have been more efficient and friendly. The head office support has also been excellent. We are very pleased with our purchase and customer support. Well done guys.
It was always my intention to get a Hot Tub at some point so I finally had the nod from my wife (lol) and ordered one. The whole process was easy and installation was quick. The guys who delivered and installed it were very professional and walked me through all the care processes.
Excellent service from the moment I walked in their store (knowing very little about hot-tubs) to the installation and after sales.
If you’re looking for a hot tub, I highly recommend Damian and the team at the hot tub superstore.
(They weren’t responsible for putting too much cleaning solutions in the hot tub, by the way!).
Always provide quality service and advice
Always simple website to use, easy and secure payments and delivery free and always fast.
Excellent service and customer follow up too.
Great tornado hot tub and fantastic customer service.
So many options out there and are really happy with our choice.
The Hot Tub Superstore team were excellent throughout the process from my initial enquiry all the way through to purchase and installation. I also cannot fault them for their after sale care.
Fantastic service and a quality hot tub. Extremely pleased.
Professional and knowledgable service
Really friendly, informative but not at all pushy. They were very patient too, whilst we spent ages deliberating over which one to buy as the choice is fantastic. Nothing was too much trouble. The after care service is also brilliant. I would definitely recommend this company.
Service is always fantastic … polite , friendly and professional! Whenever ive needed advice someone is always on hand to help