The Hot Tub Superstore’s mission statement is simple: “To be the biggest and best hot tub supplier in the UK”. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
Highly recommended
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Samantha Bell
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September 14, 2018 1:39 pm
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Typhoon
Brilliant to deal with. Efficient and helpful. We live in Scotland and the service was still good when we had a small problem. Highly recommend this company.
Excellent levels of service – would highly recommend!
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D Smith
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March 12, 2018 11:08 pm
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Evolution 7
Outstanding service from the team at the Hot Tub Superstore; from sales at the front of house, to delivery, installation and aftersales (through-life support).
The tub arrived exactly as arranged, and was installed quickly by the guys who also filled it and gave a demonstration on how to maintain the correct chemical levels. Aftersales support could not have been better: swift assistance was provided when we re-sited our tub to another area in the garden.
A great service provided – and would highly recommend to anyone.
Great service from purchase through to installation and good after sales
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Trusted Customer
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July 11, 2019 1:35 pm
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LEGEND 7 HOT TUB
Great Service in the store. Hot tub delivered on time and installed efficiently despite a very tight access. Working great and good after sales service – I would highly recommend.
Don’t bother looking elsewhere
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Patricia Spedding
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March 13, 2018 6:31 pm
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Evolution S1
They delivered 100%, no sales patter, left us to walk around the show room. Hot tub arrived when they said,. I would deffinatly recommend, which I’ve already done and they bought
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Sarah Hurst
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January 31, 2018 10:08 am
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Evolution 6
Great product as well as amazing customer service. Fantastic experience!
Quick and easy and helpful service
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Trusted Customer
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April 17, 2018 1:43 pm
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Benicia
Called for replacement filter and although I didn’t know the model of my hot tub was guided through the process. Didn’t take longer than five minutes to place my order. Had my hot tub almost a year now and love it, my experience with this company so far has been first class.
Great from start to finish
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Darren Madeley
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May 17, 2018 1:16 pm
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Evolution 7
Always really friendly when ever I ring up with a question. Bought the tub nearly 2 years ago with great customer service and still helpful after collection with all the Chems and any advice I need.
Love our hot tub
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Kate Street
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April 26, 2018 4:16 pm
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Cyclone
Love our hot tub, and the team that fitted it was fab and done a great job getting it in,customer service is brilliant and nothing is too much trouble, best purchase we made we are in it all the time weather it’s summer or winter
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Derek Hall
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March 5, 2018 12:14 pm
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Hurricane
Been great from browsing the store to buying and installing hot tub at our home.
First year of ownership
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John Mcgowan
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February 1, 2018 11:32 am
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Cyclone
Supply and fitting of tub was seamless and efficient.14 months later everything is still good. On going supply of product was very efficient .