The Hot Tub Superstore’s mission statement is simple: “To be the biggest and best hot tub supplier in the UK”. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
having bought Typhoon model from store 2 years ago we have just upgraded to Tornado model. the spa has been superb and provided our 2 disabled sons with muscle stimulation and relaxation together with a fun experience. having the spa has exceeded our expectations and the service provided by your store is excellent.
Brilliant service always there to help many thanks
From initial contact to final installation the service was excellent, te sales staff were very professional, as was the installation process which was very thorough. I was also impressed with the aftersales service offering advice.
Excellent service very informative and helpful staff
Every aspect of the service has been top rate from ordering through installation and after sales. We love our (Force 10) hot tub! One thing I would add is that we thought the sound system was a bit gimmicky but it’s great.
Excellent product well installed by hardworking lads despite difficulties encountered .we needed a crane to lift the spa over the house! No problem!
Awesome service from store, call centre, delivery and after care!!
Great experience from the start. Really nice people from the initial enquiry to the two Lads who delivered my tub. From all my research prior to purchase the only thing that worried me was the distance between us (I’m on the Kent coast) why did I worry? The distance is no object and a quick couple of phone calls when I had problems with the chemicals soon sorted me out. I would absolutely recommend these Guys 100% if you are looking for a hot tub.
Good service, delivered on agreed day and returned at agreed time to install
Brilliant service. .