The Hot Tub Superstore’s mission statement is simple: “To be the biggest and best hot tub supplier in the UK”. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
We have had our unicorn 7 now for 15 months. The service we received from the hot tub super store was brilliant.
I have to say the aftercare had been impeccable and it’s been mainly me asking about the operation of the hot tub. Brilliant!!!
Their service is amazing , even still now after a couple of years . Always ready and available to help with any issues
Fantastic. Ross phoned promptly after leaving an enquiry where he took me through my choice, highlighting alternatives etc. No pressure sales just honest advice and feedback leaving you to make up your own mind.
Once ordered arrangements were made for delivery and installation which went without a hitch. Installation team were great, positioning, filling and instructing on use… even after a long drive to NE Scotland.
Received a call from Ross a few days after installation making himself available for questions or advice.
Great product, great sales and service. Would highly recommend and use again in the future.
Excellent customer service and quick dispatch of the goods
Fantastic service from start to finish. Super friendly and helpful team running the business and they’re always happy to help. I’ve contacted a couple of times with aftercare questions and I’ve been very happy with the advice provided each time. We love our hot tub. 5* review, without a doubt 🙂
Exceptional service from Rachel.extremely helpful saved us money .by buying the larger sizes.thanx Rachel and the hot tub superstore.steve&ali.
Good service. The guys who delivered the tub explained everything well.
Excellent staff very helpful.
Delightful lady
from start to finish everything went smoothly, and we love our hot tub.