The Hot Tub Superstore’s mission statement is simple: “To be the biggest and best hot tub supplier in the UK”. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
I had a really good look around online before buying our tub. I ended up visiting the showroom. Our experience was brilliant – no pressure selling, just good solid information about the products and their servic. Subsequent phone calls received the same helpful response. After we decided to take the plunge ( forgive the pun !) we were delighted by how efficiently the arrangements for delivery and the actual installation took place. The after sales experience has been tremendous ( it’s our first tub so we needed guidance ) They even call after a few weeks to make sure all is well. Great value ( we bought the Typhoon ) and great service – if I was Len I’d give them a ten.
Staff very friendly, knowledgable but not pushy.
A first class company. I have dealt with many firms in job and this has been the best. Sales installation and aftersales were really impressive. 10 out of 10 to a truly wonderful crew.
Great service, friendly staff and a fantastic price. Would recommend to anyone.
They gave
Us a fantastic service from the sales to the fitting service
from start to finish everything went smoothly, and we love our hot tub.
The whole experience of purchasing the hot tub was do easy
Definitely recommended staff helpful and polite
Fantastic service. They were so helpful and went above and beyond from helping us to choose the right hot tub for us, through the installation process and aftercare.
Excellent service. Everything was fine on time as arranged. I have now had 2 phone calls to make sure everything is ok and I am happy with the hot tub. These little things make you feel valued as a customer. Thank you.