We got our hot tub in August, when we went to the showroom they were brilliant answered all our questions with no pressure to buy. We decided which one we wanted and did all the paperwork and the delivery date was agreed. Between the ordering and delivery I have so many questions and they answered them all without hesitation. The delivery and installation was really easy and the two gentlemen who delivered it were first class in every way. Once installed we had some questions about the maintenance and again all our questions were answered promptly and politely. To be hosnest we use our hot tub nearly everyday all we absolutely love it! I would have no hesitation at all in recommending them, the service we received was first class.
The service and product were fantastic and from start to finish, from inquiry to installation was a pleasure. I had researched extensively the plethora of hot tub sellers through out the UK and they came out on top for service and value for money. Even the installation was great fun with a knowledgeable and friendly team who left us fully trained and confident in the usage and maintenance of the equipment. After sales has been attentive and polite making us feel special and cared for. The pure essence of their service is that they care about every aspect of their business and customers. All the guests at the Tin Church love this extra bit of luxury, thank you Bill
I would just like to say this firm is outstanding I have had my 3rd hot tub from them and from buying the hot tub to installationthey were fantastic nothing was a problem. when I order spare parts from them they are so helpful and polite and always get it sorted . usually you get people to sell you a hot tub and they seem to be great then the aftercare it dreadful but I can honestly say that this is not the case with this firm are fantastic hence the 5 star's thankyou
Service is fantastic. From the date of purchase right the way through to delivery and beyond. When we had our hot tub delivered nearly two years ago. The two guys were amazing and made sure that we had all the information we needed. This has to be our best ever purchase, we still use it every week, especially during the winter months. Would like to say a big thank you to the hot tub superstore and all there team.
We received our hot tub in November and it is the perfect addition to our new garden. The service from the Hot tub superstore was amazing, we even made the 2 hour journey to the showroom and was greeted with friendly staff and a tea or coffee. It is worth visiting the showroom as you can get in the tubs which really influenced our decision. The advice the team gave was brilliant, and the aftercare is great and still ongoing if you have any problems. I wouldn’t go anywhere else for hot tubs as these guys are the best, great value and impeccable service. Thanks again