The Hot Tub Superstore‚Äôs mission statement is simple: ‚ÄúTo be the biggest and best hot tub supplier in the UK‚ÄĚ. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
Brilliant customer service. I rang the store as I wanted to order some new filters . Nobody was available at that time to take my order. My details were taken and 30 seconds later I received a courtesy call from a member of staff to say my order would be taken the next am. Sure enough 9.30 am Jamie called to take my order. Excellent service throughout the store excellent company to deal with. Thankyou ‚ėļ
Seamless from start to finish
Very helpful, would definitely recommend them to everyone
Excellent service. Vary helpful advice both before and after sales.
Great sales advice. Kept informed of delivery date and time. Turned up when they said they were going to. The guys who delivered and fitted the tub were professional and polite. Was shown how to use and test the tub once installed – gave great advice and answered all my questions.
The installation guys were excellent as it was not a straight forward route into the back garden. After negotiating a footpath and removal of the 6 ft garden fence they completed the task and installation. The hot tub is the perfect addition to our garden. A brilliant job, thank you.
Excellent service, all staff helpful, gave us lots of information. Definitely recommend. Quality hot tubs.