The Hot Tub Superstore’s mission statement is simple: “To be the biggest and best hot tub supplier in the UK”. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
Happy with the service
– Mandy Wood – April 30, 2018 12:17 pm – Evolution 8
Definitely recommended staff helpful and polite
We made the right choice
– Trusted Customer – January 4, 2017 12:53 pm – EVO 7
Service is excellent, there was an excellent no pressure service in store and in fact when we submitted the order the company called us back straight away, even though it was 9.30pm. The guys that delivered the tub were fantastic and nothing was too much trouble.
Have already recommended the company to others
Great service
– Mark Griffiths – May 22, 2017 3:17 pm – Tornado
From the first phone call to The Hot Tub Superstore, the service was excellent.
Delivery was easily arranged and the fitting was done quickly and professionally.
Within a week I received a follow up phone call to make sure everything was working ok and told to call if I ever had and queries about chemicals etc.
All in all – a great service. thank you.
– Katrina Woosey – February 27, 2018 10:56 am – Typhoon
Amazing repair service and customer servicev
Love our spa
– Trusted Customer – June 29, 2019 11:36 am – G2 Hot Tub
These guys have been amazing from start to finish, had our g2 for a couple of years now & love it! Customer service is these guys top priority! My little one absolutely loves it!
Hardworking, efficient and very polite
– Trusted Customer – July 6, 2018 12:28 pm – Hurricane
Very professional, hardworking, friendly and polite
fab company xxx
– Barbara Davies – October 30, 2019 12:26 pm – Typhoon
fab customer service and and I always recommend you to people thank you xx
Go on you know you want to !!
– Mick Carne – May 9, 2019 2:47 pm – Hurricane
No pressure sales, good advice on best tub for us, straight forward delivery and install instructions, great after sales service with maintaining water quality and supply of Chemical’s, cleaning and care products.
Always prepared to help and support you through the purchase and on going use of your tub.
We bought a hot tub and have now had it for 7 years. The service We
– Jill and tony – July 14, 2019 3:18 pm – Hot tub
We would definitely recommend the hot tub superstore.
I have a shop in the Lake District and have recommended them to customers who have also purchased from them. We have now had our hot tub for 7 years and just replaced the pump. But after 7 years we think that’s good value as had lots of pleasure during this time. Thanks to them we also think good value for money. Would definitely buy from them when we want to replace ours. Thanks Jill and tony
Tell everyone highly recommended
– Trusted Customer – November 25, 2016 4:58 pm – EVO S2 ESP
Positive and helpful in any way you could wish