The Hot Tub Superstoreâ€™s mission statement is simple: â€śTo be the biggest and best hot tub supplier in the UKâ€ť. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
Definitely recommended staff helpful and polite
Service is excellent, there was an excellent no pressure service in store and in fact when we submitted the order the company called us back straight away, even though it was 9.30pm. The guys that delivered the tub were fantastic and nothing was too much trouble.
Have already recommended the company to others
From the first phone call to The Hot Tub Superstore, the service was excellent.
Delivery was easily arranged and the fitting was done quickly and professionally.
Within a week I received a follow up phone call to make sure everything was working ok and told to call if I ever had and queries about chemicals etc.
All in all – a great service. thank you.
Amazing repair service and customer servicev
These guys have been amazing from start to finish, had our g2 for a couple of years now & love it! Customer service is these guys top priority! My little one absolutely loves it!
Very professional, hardworking, friendly and polite
fab customer service and and I always recommend you to people thank you xx
No pressure sales, good advice on best tub for us, straight forward delivery and install instructions, great after sales service with maintaining water quality and supply of Chemical’s, cleaning and care products.
Always prepared to help and support you through the purchase and on going use of your tub.
We would definitely recommend the hot tub superstore.
I have a shop in the Lake District and have recommended them to customers who have also purchased from them. We have now had our hot tub for 7 years and just replaced the pump. But after 7 years we think thatâ€™s good value as had lots of pleasure during this time. Thanks to them we also think good value for money. Would definitely buy from them when we want to replace ours. Thanks Jill and tony
Positive and helpful in any way you could wish