The Hot Tub Superstore’s mission statement is simple: “To be the biggest and best hot tub supplier in the UK”. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
Great company, very easy to deal with. Great after sales care. They came to upgrade the electrical setup with no charge. Highly recommended!
Lovely show room and everything explained to us. Explained wha we wanted and pointed us to the hot tub we needed. Very helpful with the order and quick delivery and installation. Also brought to covers to see which one would work best under our pagoda
Always fantastic customer experience from HTSS and always dealt with in a friendly and polite way in which nothing is too much hassle. No quibbles no fuss, just great a great customer experience
My tornado hot tub is superb, the guys did a great job, even though I had to take a couple of fence panels off, it was worth it as it’s relaxing and hassle free.
We purchased a hot tub due to my husbands chronic pain condition. It arrived on a Sunday and was installed by 3 guys. I was given a tutorial on how to maintain the water and which chemicals were used for what and when. Fast and efficient service with a friendly team. From the purchase through to delivery and the after care. Highly recommend the hot tub superstore.
Lovely staff who explained everything well set up showroom and installation team very helpful. Would highly recommend
Excellent service, knowledgeable and friendly team, prompt and efficient.
Excellent. Superb help in the shop. Lads that delivered and fitted it were spot on. The help desk answered numerous questions from my joiner when he was building the hot tub summer house.
Couldn’t fault anything from purchase to install I was kept informed about everything. The install was hassle free and a full run through on operating the hot tub was given.
Great products, really friendly service (thanks Jamie) and they give you a 20% discount on their chemicals if you ask nicely!