The Hot Tub Superstoreâ€™s mission statement is simple: â€śTo be the biggest and best hot tub supplier in the UKâ€ť. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
I have bought 2 hot tubs now from the hot tub superstore and both times have had no issues at all. The last time being 4 months ago the customer service from buying it to the follow up was excellent. The staff were so nice and helpful and went out of there way. I wish i knew names but the girl who sold it me, the installation guy and the follow up calls have all been brilliant and a credit to the company. Oh and the hot tub has been great to.
Purchased our typhoon hottub in march and everything from the day it was installed to now has been fantastic. The customer service has been brilliant, they will answer any question and if they don’t know it, they know someone who will. Guys who installed it were great, they had a tough time of it (access issues to my back garden) but they weren’t phased and got it set up in no time. Talked us through the whole process of chemicals, cleaning etc. Can’t fault these guys at all. Many thanks to the whole team at the hottub superstore.
100% professional and friendly service from the Hot Tub Superstore! They were fantastic from the minute I called right through to the delivery of our hot tub and the tub is great!!!!
Excellent service from the first phone call kept in contact letting me know time of arrival rung again to say lot of heavy traffic but would be here soon when arrived nothing was to much trouble had to go unmade track at back of house and remove a fence panel which I couldnâ€™t do due to a bad arm all done with a smile on there face excellent service
Excellent service. Highly recommend
Top class service from start to finish and after sales are second to none
Well done hot tub super store
Great customer service
Your service and product were fantastic and from start to finish, from inquiry to installation was a pleasure.
I had researched extensively the plethora of hot tub sellers through out the UK and you came out on top for service and value for money.
Even the installation was great fun with a knowledgeable and friendly team who left us fully trained and confident in the usage and maintenance of the equipment.
After sales has been attentive and polite making us feel special and cared for.
The pure essence of your service is that you care about every aspect of your business and customers.
Good customer service at the showroom and the install lads were great too