The Hot Tub Superstore’s mission statement is simple: “To be the biggest and best hot tub supplier in the UK”. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
Always provide quality service and advice
We bought an Evolution 7 in July 2016, delivery and installation guys were brilliant bringing our tub all the way up to Scotland. Hot Tub Superstore have been very helpful with any advice we’ve asked for since. Have recommended to friends who have also purchased hot tubs from Hot Tub Superstore. Wouldn’t hesitate to recommend them to anyone else
We have had a fantastic experience from initially walking in to the showroom to having our tub installed and using it. The whole process was professional, relaxing and informative throughout, where anything and everything you may ask is explained to you patiently and informatively.
These guys really know their stuff and all their first class reviews and recommendations are clearly well deserved and hard earned.
We had a difficult access and needed a crane to lift the tub over our garage and in to a neighbors garden and then through a fence panel in to our garden. The hot tub superstore arranged the crane at an unbelievable good price and the whole process went flawlessly without problems and on time, fantastic.
The 2 guys who installed the tub were so incredibly friendly, helpful and informative, despite the difficult access and rain, thank you so much to you both.
And the tub? ( Legend 7) well it was well worth every penny and is performing beyond all our hopes, we can’t keep out of the thing.
Any one fancying a tub need look no further than the hot tub superstore, do not be deterred if you think access is an issue, these guys will deal with it for you. Thank you all so much for the brilliant service and experience.
First class service throughout .
From ordering , Delivery ( great delivery men – wonderful service ! ) to the hot tub – evolution 6 – which we love ! cant fault Hot Tub Superstore 🙂
Information delivery service
Great fast service and the staff worked hard to get it into our garden
We looked at a few hot tub retailers before deciding to use the Hot Tub Superstore. I’m really glad that we did as well – we got a great hot tub at a competitive price.
It was delivered fast, and then installed quickly and efficiently. They have kept in regular contact with us since then to ensure that everything’s running smoothly.
Highly recommended!
Very good service very helpful and professional the 2 guys that installed the hot tub were very helpful and professional and a credit to the company thank you very much for the great service and follow up calls guys
We purchased the Michael Phelps 7 and what a tub it is, thanks for all the advice we received when browsing to buy. A pleasure to deal with from start to finish. I would highly recommend them to anyone looking for a spa. From the staff to the customer service and after care which we received all has been fantastic. Thankyou.