The Hot Tub Superstore‚Äôs mission statement is simple: ‚ÄúTo be the biggest and best hot tub supplier in the UK‚ÄĚ. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
All made easy from ordering through to install any help just ring always are available for you I have enjoyed 1 year of having my hot tub
A very exceptional buying experience from the first initial phone call to them and visiting them in there showroom in Blackpool and then the fitting and communication from then on was a perfect experience no issues what so ever
Fantastic customer service right from my initial enquiry to aftercare…thank you.
Fabulous from start to finish Ross was an expert he knew what I was looking for didn’t try and oversell let me make my decisions
Lads arrived early, tub was installed with no fuss and they stayed until it was filled then gave us full instructions.
From entering the show room to the installation and after care we were impressed with the service offered. No pushy salesmen, just friendly knowledgeable staff who went above and beyond to ensure the hot tub we chose met our needs. We were given an option of a Saturday installation which met our busy schedules.
Delerivery was ontime and Jay and Wez where great, explaining everything to us and taking all packaging away and leaving details of after installation support.
I would highly recommend Hot tub Superstore to anyone who is looking for a quality product and amazing service.
When inquiring about a hot tub the staff were very friendly and helpfull in ansewering all my questions. A few days later we chose and ordered our hot tub and this was very easy and they kept our hot tub untill we rquired it. When we arranged for delvery date, the team arrived on time and were excellent, once in position they went through all the requirements for controling the jets and the chemicals,
They did not rush this through and did not leave untill we were happy.
Always going above and beyond the high standards of customer service I expect when ordering from a company
Very efficient and friendly staff