The Hot Tub Superstore’s mission statement is simple: “To be the biggest and best hot tub supplier in the UK”. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
From the minute we walked in showroom we we’re made at ease and talked through everything.Darren the salesman was first class.Every question we put to him was answered to our satisfaction.
Service was excellent from start to finish and particular praise goes to the lads who installed the hot tub as it was really tight access down the side of our house and they really struggled getting it down without damaging it, but they didn’t give up. We have had the Tub for 18 month now and love it and going in it on a Friday night after work has become a ritual for us to wash the working week away and it’s a great place to put your world to rights before starting the weekend. So thanks Hot Tub Superstore for making the process so easy and changing our recreation time.
Professional and friendly every time I called. I’ve had their product for 2 years now and no issues.
Service was excellent, friendly installation team and great aftersales service
Fantastic service, Brilliant product best item we have purchased in a long time!
The advice given at the time of the sale, helped form the right decision for the right product. Especially about not building a gazebo over it.
The installers were professional yet friendly and courteous .
Pleased with the product.
Great product as well as amazing customer service. Fantastic experience!
Very good communication, and very helpful. Yes would buy from them again
Brilliant service from ordering to installation