The Hot Tub Superstore’s mission statement is simple: “To be the biggest and best hot tub supplier in the UK”. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
All you need to know about Hot Tubs under one roof. Customer service from the first contact until and beyond installation could not have been more helpful. Nothing was to much trouble for the Hot Tub Superstore. They really are a SUPER bunch of people. Thank you.
I had been thinking of getting a hot tub for a few months. With so many companies out there I couldn’t decide. Then I came across The Hot Tub Superstore. They were nearly 4 hours away. They had such fantastic reviews that I was keen to make contact. Damian was an excellent help. He never pushed, just advised. He actually FaceTimed me and we measured the space to where the hot tub would go. I phoned back a few times asking many questions. Nothing was ever a problem. Rachel was also fantastic,once I received the hot tub. I ordered a filter on the Friday and it came on the Saturday at 8am. The aftercare team are also amazing. Nothing is ever a problem. Guy has been excellent. Guiding me through the correct chemicals. This is honestly the nicest and friendliest company to communicate with. Well done guys! I just love my hot tub.
Had my hot tub for a year now. Excellent service and delivery. Friendly helpful on every aspect. Glad I went to them and would always recommend them to others.
My family have bought three hot tubs from hot tub superstore over the past couple of years and all had a great experience. Excellent customer service and Ross was very helpful and knowledgeable at organising cleaning products for hot tub. Also had a few friends purchased hot tubs from here too and all had a great experience also. Nothing to much trouble. Would highly recommend and we will be using again in the future.
A superb product and service level’s pre and post sale has been perfect!
the sales team help us choose the tub which suited our needs, never pushed us into a sale, allowed us to make our own minds up what to have and how much we wanted to pay. calls we made on day of delivery to keep us informed what was happening, and the fitters very friendly and answered any questions we had. they took time to explain how the tub worked and how to treat before and after use. after sales called just to see if every thing was ok and had many questions, this just shows why the hot tub superstore is number one
Once again fantastic first rate service from the sales team chemical order with fast service and delivery.