The Hot Tub Superstore‚Äôs mission statement is simple: ‚ÄúTo be the biggest and best hot tub supplier in the UK‚ÄĚ. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
Good after sales
Great service from start to finish very helpful and curteous
Fabulous from start to finish Ross was an expert he knew what I was looking for didn’t try and oversell let me make my decisions
Fantastic end to end service from initial enquiry through to delivery. Everyone I’ve dealt with has been very friendly, helpful and extremely knowledgable about the product and care.
Have recommended to family and friends.
If only all companies were this good to deal with !
Thanks so much guys x
From ordering the hot tub to it being installed and using it has been excellent when the guys brought it and installed it they explained how to use it and do all the chemicals for it to run properly. I just could not fault anything from the first phone call to the delivery and installation, and just to top it off they call to make sure you are getting on ok with it and make sure you have got the correct chemical readings. ūüôā
Brilliant customer service. I rang the store as I wanted to order some new filters . Nobody was available at that time to take my order. My details were taken and 30 seconds later I received a courtesy call from a member of staff to say my order would be taken the next am. Sure enough 9.30 am Jamie called to take my order. Excellent service throughout the store excellent company to deal with. Thankyou ‚ėļ
Good price,coustomer service all round