The Hot Tub Superstore’s mission statement is simple: “To be the biggest and best hot tub supplier in the UK”. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
It’s very rare these days that I can say this but I thought that the service we received from the hot tub superstore was first class. No question was too much trouble and the after sale customer service was as timely and sharp as the pre sale service.
I wouldn’t have any hesitation in recommending you to others.
The guys who delivered and installed the hot tub were great, it was a horrible day, non stop rain but it didn’t impede them. The whole process from ordering to installation was faultless, the hot tub is fantastic and we have enjoyed plenty of use.
Had my hot tub for years – quality product and amazing service from The Hot Tub Superstore.
Friendly staff and so helpful, always there if you’ve any questions after the sale
Excellent communication throughout and on the day of installation the chap who was here … brilliant. It was an extremely hot day, wore a mask all the time to ensure safety of everyone… had to change the motor… just got on with it… fantastic!! I would recommend them to everyone
From making the first call to Hot Tub Superstore to the delivery of the tub, we found the staff to be very helpful without being ‘pushy’ in trying to secure a sale as we had found with other suppliers.
They kept us fully up to date with the delivery times and requirements, on the day of delivery the weather wasn’t too great but the lads worked through it, very impressed
When I decided I wanted a hot tub a did a lot of research and decided to talk to The Hot Tub Superstore. This was a really good decision, they have been extremely helpful and knowledgeable and I had my new hot tub installed by some delightful guys. Since my purchase they have followed up with telephone call to make sure everything was ok . The Hot Tub is fantastic and I would highly recommend The Hot Tub store to anybody thinking of buying one.
Very Satifiied customer.