The Hot Tub Superstore’s mission statement is simple: “To be the biggest and best hot tub supplier in the UK”. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
Lads arrived early, tub was installed with no fuss and they stayed until it
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Lisa Dawson
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January 5, 2017 6:25 pm
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TYPHOON
Lads arrived early, tub was installed with no fuss and they stayed until it was filled then gave us full instructions.
Excellent service
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sharon fillingham
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October 11, 2017 2:58 pm
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cyclone
No pressure selling. An queries got back to you when they said they would
Great service
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JO HOLBORN
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April 14, 2018 9:37 am
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TYPHOON
Always great service from helpful staff.
Would recommend you take the plunge 🙂
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Brian Thomas
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October 31, 2017 11:56 am
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Evolution 6
We bought our hot tub in September 2017 after researching the various companies on line. From our very first contact with the Hot Tub superstore we have been extremely impressed with their 5 star customer service.
Excellent fitting service and advice and with any telephone queries we have had, no question is too small (or silly ).
Buying a hot tub can be a a bit nerve racking as it is a big purchase, however the Hot Tub superstore make everything as stress free as possible and with their amazing back up service, we would thoroughly recommend them.
Best purchase ever made!!!
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Trusted Customer
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September 17, 2019 12:02 pm
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FORCE 8 HOT TUB
Just brilliant! Everything explained in detail. No pressure to buy…but so glad we did
Great retailers
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Tony
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January 23, 2018 4:30 pm
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Monsoon
Great service, from start to finish. The sales team couldn’t have been more helpful and they put my mind at ease straight away. The delivery and installation service was amazing (I live on the Isle of Wight) and much better than local retailers. The great service is carrying on even now with the after sale care.
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CRAIG WARD
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Evolution 8
Efficient and easy throughout the whole process.
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Trusted Customer
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February 27, 2020 3:42 pm
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Evolution Matrix
They made the whole process easy. They arrive when they say they are going to. And installation was quick and easy. And the tuition covered everything. The once price for everything made budgeting easy.
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Tony Lawrence
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May 23, 2018 2:58 pm
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Evolution 7
Excellent service as always!!
A great company to deal with. Highly recommended!
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Trusted Customer
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August 15, 2018 10:53 am
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Tornado
Excellent and informative team from Sales to Installation to Technical. A very easy purchase and an excellent product. Would highly recommend this company and their products. The whole experience was a pleasure! Thank you to The Hottub Superstore!!