The Hot Tub Superstore’s mission statement is simple: “To be the biggest and best hot tub supplier in the UK”. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
Excellent from start to finish.Easy and no pressure ordering.Kept informed every step of the way. Fitted by 2 very intentive and helpful men ,very tidy installation and a excellent tutorial given before they left.would certainly recommend the hot tub superstore.Given a 5 star rating only because that is all it goes up to certainly worth a lot more .thankyou
Very helpful, not pushy & a very easy non stressful service !
Great service and a fantastic product after care was top draw
Excellent service. Fro the initial phone call to delivery. I did have an idea of what I wanted from looking at the fantastic videos on the site. So it was an easy transaction.
Fantastic customer service they repaired an item within 24 hours but also contacted me twice to make sure the goods were all fine and working.
Outstanding customer service. Whenever I have had a question they’ve responded really quickly and nothing has been too much trouble.
The service we have received, from our very first visit to the Hot Tub Superstore to purchasing, has been amazing!
We liked the display set ups, the dress code of all staff, the warm and friendly yet professional welcome on arrival, the knowledge and expertise shown and the “no-pressure” approach to selling.
Since purchasing the hot tub we have,( as novices!,) rung a couple of times to ask what now seem really basic questions but always we are made to feel able to ask, and know that they are just a phone call away.
Excellent service throughout! Thank you.
Very efficient, fast and friendly service all completed exactly to time x
When I decided I wanted a hot tub a did a lot of research and decided to talk to The Hot Tub Superstore. This was a really good decision, they have been extremely helpful and knowledgeable and I had my new hot tub installed by some delightful guys. Since my purchase they have followed up with telephone call to make sure everything was ok . The Hot Tub is fantastic and I would highly recommend The Hot Tub store to anybody thinking of buying one.
Very Satifiied customer.
Staff were very friendly, helpful and knowledge.