The Hot Tub Superstoreâ€™s mission statement is simple: â€śTo be the biggest and best hot tub supplier in the UKâ€ť. Having successfully completed thousands of installations over the past decade, we are equally passionate about delivering exceptional customer service. Our thousands of reviews spread across the internet are testimony to our success in this goal.
Only went to purchase chemicals this time but had a warm, friendly welcome
Great value and professional friendly service.
Brilliant after customer service. Always helpful with advice and tips. We bought our hot tub just over 12 months and it’s been brilliant!.
Great and friendly service and reliability
The customer service and technical help is second to none. The products are very high quality and reliable.
From making the first call to Hot Tub Superstore to the delivery of the tub, we found the staff to be very helpful without being ‘pushy’ in trying to secure a sale as we had found with other suppliers.
They kept us fully up to date with the delivery times and requirements, on the day of delivery the weather wasn’t too great but the lads worked through it, very impressed
Great service from start to finish, installation was spot on and the 3 lads that installed it were professional and friendly at all times.
Very easy to deal with and when we has a slight problem it was fixed the next working day.
Everyone was very informative and really knew there job .from start to finish the team made it a very enjoyable experience ,thanks guys .if your looking for a hot tub this is the place to go, I’m in Plymouth so the whole purchase was online and via telephone . One word fantastic !
Great customer service. Even had a phone call 4 months after the warranty ran out to ask me if everything was still ok. Not had any issues with the tub what so ever. A great company to deal with. Thanks.